What do cloud and DevOps services include?+
Four things in practice: infrastructure as code so your environment is reproducible, CI/CD pipelines so deployments are automatic and reversible, monitoring and alerting so failures are detected by systems rather than customers, and cost work so the monthly bill is attributable. Security configuration and backup testing run through all four. It does not include acting as your permanent operations team; the point of the engagement is that your people can run the result.
How much can we reduce our AWS bill?+
It depends entirely on how the account grew. Environments built by hand over a couple of years typically carry meaningful waste: oversized instances chosen defensively, development environments nobody shut down, storage in the wrong class, and data taking an expensive network path. Accounts that were built deliberately have far less to find. The audit gives you a specific number for your account before you commit to any of the work, which is the only way to answer this accurately.
Do we need DevOps if we are only a small team?+
You need the outcomes, not the job title. A five-person team does not need a dedicated DevOps engineer, but it does need deployments that do not depend on one person being free, alerts that fire before customers notice, and a backup someone has restored. Those are a few weeks of setup, not a permanent hire. The mistake small teams make is skipping this until an outage forces the conversation.
Which cloud provider should we use?+
Whichever one your team can operate. AWS has the deepest service catalogue and the largest hiring pool in India, which is why most of our work lands there. Google Cloud is competitive and often simpler for data-heavy workloads. The provider matters far less than whether your infrastructure is written down and your deployments are automated. A well-run Google Cloud setup beats a hand-clicked AWS one, and moving between them later is rarely the bottleneck people fear.
Will you have access to our production systems?+
Only scoped access, only for the duration, and only in accounts you own. We work inside your cloud organisation and your repositories rather than creating anything under our own name, and access is revoked at handover. You should require this of any vendor: if a supplier holds the only credentials to your infrastructure, you have a business continuity problem regardless of how good their engineering is.
What happens after the handover?+
Your team runs it, using the runbook and the training session. Some clients take a small monthly retainer for changes and to be reachable during incidents; others take the handover and never need us again. Both are normal. We do not engineer a dependency. If you cannot operate the infrastructure without us afterwards, the engagement has failed at its main objective.